About the job
Join our dedicated team as a Lending Specialist, where your primary focus will be to achieve Direct Consumer Loan production goals while enhancing member satisfaction and meeting key performance indicators (KPIs). In this role, you will facilitate the origination and closing of consumer loans through various channels, including our lending centers and digital platforms. You'll play an essential part in guiding both existing and prospective members to maximize the benefits of their relationship with Ent Credit Union.
Your responsibilities will include adopting a consultative sales approach, engaging in account management and business development initiatives, and offering financial counseling to our members throughout the lending process.
Key Responsibilities- Conduct interviews with loan applicants to understand their financial history and goals, ensuring they receive top-notch guidance throughout the loan process.
- Drive internal and external business development efforts while managing accounts to minimize loan runoff and enhance revenue.
- Analyze and report on trends to improve service delivery and productivity.
- Support educational initiatives and service teams to meet service level agreements.
- Engage in continuous personal and professional development in finance and sales to boost effectiveness and profitability.
- Adhere to all policies and regulations, including those related to the Bank Secrecy Act.

