About the job
At NiCE, we embrace challenges and push our limits. As trailblazers in our field, we are committed to excellence and aim to exceed expectations. If you share our ambition and drive, we invite you to join us for a career that ignites your passion.
What’s in store for you?
If you are inspired by transforming intricate AI innovations into captivating narratives that influence markets, this position is for you.
As the Content Marketing Manager, you will have the unique opportunity to define NiCE's voice and influence our brand's perception in the marketplace. Your role will involve crafting content that showcases our innovative AI solutions, fostering customer experiences that educate, motivate, and drive conversions. From impactful social media posts to compelling campaign messages, thought leadership pieces, and dynamic digital storytelling, your work will reinforce our status as the global leader in AI-driven customer experiences.
This is more than just a content role — it’s your chance to narrate how NiCE is revolutionizing customer service for some of the world’s biggest brands.
Your impact will be significant through the following responsibilities:
- Create, edit, and disseminate engaging content across various channels — including web, blogs, emails, social media, presentations, and videos.
- Collaborate with marketing, demand generation, and design teams to bring our campaigns to life.
- Develop compelling campaign copy that emphasizes our unique strengths, market insights, and AI advancements.
- Identify distinct audience segments and tailor content to resonate with each, including prospects, customers, sales teams, and industry analysts.
- Translate complex technological concepts into straightforward and impactful customer stories.
- Ensure that all content aligns with NiCE’s bold, customer-first voice and brand standards.
- Monitor and assess content performance, utilizing insights to optimize for enhanced impact.
- Stay informed on market trends, competitor strategies, and industry discussions.
- Integrate SEO and digital best practices to maximize content reach.
- Organize and manage our content libraries for scalability.
- Share innovative ideas, trends, and best practices to elevate our collective performance.

