About the job
Join our dynamic team at HelloFresh as a Control Systems Technician, where you will collaborate closely with our maintenance team to ensure the optimal performance of our conveyance, automation, and facilities equipment. Your expertise will be pivotal in maintaining operational uptime and enhancing the reliability of our systems. In this role, you will be the go-to specialist in controls, PLCs, communication protocols, and automation technologies.
Shift: Sunday to Wednesday - 9:00 PM to 7:30 AM
Your Responsibilities:
- Ensure compliance with all safety, food safety, and security standards while conducting preventive maintenance and routine inspections on automation systems, robotics, and control panels.
- Diagnose and troubleshoot equipment issues, serving as an escalation point for junior technicians, and liaising with leadership and vendors for advanced troubleshooting as necessary.
- Maintain accurate documentation of all maintenance activities in the computerized maintenance management system (CMMS) and relevant ticketing systems.
- Mentor maintenance personnel to cultivate their skills and knowledge in automation, controls, and robotics.
- Lead root cause analysis for significant downtime incidents.
- Act as a resource for technical issues and facilitate network-wide root cause analysis.
- Enhance maintenance personnel's understanding of intermediate to advanced automation, controls, and robotics.
- Collaborate with engineering teams on the commissioning of new control systems.
- Evaluate vendor performance and provide feedback to leadership regarding quality of work and service level agreements (SLAs).
- Standardize and enhance preventive maintenance protocols across the network for increased efficiency and effectiveness.

