About the job
Join ShopMy – Shaping the Future of Digital Marketing
ShopMy is at the forefront of transforming e-commerce through innovative infrastructure that emphasizes human-led curation on a large scale.
Our platform empowers brands to launch and expand impactful, performance-driven creator programs, while enabling leading creators to monetize their influence and collaborate directly with the brands they admire. By leveraging this operating system, ShopMy facilitates consumers in discovering and purchasing exceptional products through top-tier brands, influential tastemakers, and authentic human curation.
Recently achieving unicorn status with a valuation of $1.5B, backed by prominent firms such as Bessemer Venture Partners, Avenir Growth Capital, and Bain Capital Ventures, we are eager to meet individuals passionate about shaping the future of curated commerce at the intersection of technology, culture, and artistry.
About the Role...
We are on the lookout for a highly organized, data-driven, and exceptional operator to join our team as the Creator Operations Manager. In this pivotal role, you will oversee reporting systems, performance insights, and operational processes that ensure the Creator organization remains aligned and effective. You will collaborate closely with Creator Managers and leadership to deliver accurate and actionable data, highlight significant trends in creator performance, maintain internal documentation, and implement improvements that enhance our support for creators. This position is perfect for someone who thrives on creating structure, transforming data into actionable insights, and fostering clarity in a dynamic, evolving environment, while being motivated by the desire to help teams consistently evaluate performance and achieve meaningful results for our creator community.
Your Impact on the Role:
- Oversee creator performance reporting and dashboards, ensuring data is accurate, reliable, and actionable for the Creator organization.
- Convert data into clear insights that assist Creator Managers in evaluating performance, identifying trends, and spotting opportunities within their creator portfolios.
- Track performance across creators and teams, proactively identifying risks, patterns, and growth opportunities for leadership.
- Maintain internal documentation and operational processes that keep the Creator team informed and aligned.
- Collaborate with Product, Marketing, and Analytics to ensure consistent data definitions, tracking, and reporting as our creator ecosystem evolves.
- Assist leadership in developing and refining operational rhythms, workflows, and systems that enable the team to function effectively and scale.

