About the job
Job Title: Creator Welcome Call Strategist
Job Type: Full-time / Remote
Work Hours: Preference for Central or Eastern Time
Job Overview:
Join Pixory, a rapidly expanding creator education and coaching brand, as a Creator Welcome Call Strategist. In this pivotal role, you will be the first point of contact for new creators joining Pixory’s vibrant community. Your responsibilities will include leading dynamic welcome calls, setting clear expectations, matching creators with suitable coaches, and fostering a culture of accountability and success right from the start.
We seek an energetic and organized individual with experience in organic marketing, creator coaching, or direct-to-consumer creative strategy. You will play a crucial role in maintaining a motivating atmosphere for our creators.
Key Responsibilities:
- Conduct high-energy, structured welcome calls for all new creators joining Pixory.
- Establish clear success expectations for the initial 30–45 days, including content standards and accountability.
- Match creators with the most appropriate Breakthrough coach based on their needs and availability.
- Facilitate introductions between creators and their coaches, scheduling initial, 15-day, and 30-day check-ins.
- Track early posting behaviors and activation within the first month.
- Proactively reach out to creators showing low engagement and escalate issues as necessary.
- Oversee offboarding processes for creators who do not meet minimum effort standards.
- Maintain organized systems, dashboards, and internal tracking for creator onboarding and activities.
- Identify common questions or challenges and provide insights to coaches and leadership.
- Contribute to enhancing onboarding materials, FAQs, Loom videos, and the welcome call process.
Requirements
Must-Have Qualifications:
- A minimum of 3 years of experience in organic marketing, creator coaching, user-generated content creation, or direct-to-consumer creative strategies.
- Strong on-camera presence with the ability to lead engaging, high-energy calls.
- In-depth understanding of short-form content and creator workflows.
- Proficiency with systems, dashboards, and operational processes.
- Excellent communication skills, striking a balance between empathy and assertiveness.
- Ability to uphold standards and foster a high-performance environment.
Preferred Qualifications:
- Experience managing or coaching creators on a large scale.
- Familiarity with creator analytics, posting consistency, or performance tracking.
- Previous collaboration with marketing leadership or company founders.