About the job
Join our dynamic Credit Control team at Accor, where you will play a vital role in overseeing the company's accounts receivable. Your contributions will ensure the prompt collection of outstanding debts, meticulous maintenance of customer accounts, and adherence to credit policies, all essential for protecting the organization's cash flow.
Key Responsibilities
1. Accounts Receivable Management
Assist in monitoring and pursuing outstanding customer accounts following company credit policies.
Prepare and dispatch customer statements, reminders, and collection letters.
Record and allocate customer payments accurately within the accounting system.
2. Credit Administration
Verify credit applications and maintain comprehensive records of customer credit information.
Support the preparation of credit reports and risk assessments for both new and existing customers.
Assist in reviewing customer credit limits and report any discrepancies to the Credit Manager.
3. Debt Collection
Engage with clients to quickly and professionally resolve payment issues or disputes.
Maintain a follow-up schedule for overdue accounts, escalating persistent issues to the Credit Manager.
Assist in generating monthly aged debt reports.
4. Reconciliation & Reporting
Regularly reconcile customer accounts to ensure balance accuracy.
Help produce weekly and monthly reports on collection performance.
Ensure accurate filing of all correspondence and documentation related to credit control.
5. Compliance & Internal Controls
Ensure all credit control activities comply with company policies and applicable regulations.
Collaborate closely with the Sales and Reservations teams to preemptively address potential credit issues.
Assist the Finance team during audits by providing necessary credit documentation.