About the job
Pay Range:
$18.00+ DOE
About Us:
Become a vital part of our team at Ewing Irrigation as a Customer Delivery Associate. We seek driven and enthusiastic individuals who are dedicated to providing outstanding customer experiences while efficiently managing product deliveries. This role offers a unique blend of customer interaction and hands-on delivery tasks, making you an indispensable member of our successful business.
Key Qualities We Seek:
- Excellent Communicator: You excel in communication and have the ability to ensure every customer feels welcomed and appreciated.
- Customer-Centric Problem Solver: You will assist customers in identifying their needs, answering queries about our products and services, and offering personalized recommendations.
- Positive Attitude: Your upbeat personality and proactive problem-solving approach will help you ensure that every customer leaves satisfied!
Main Responsibilities:
- Customer Engagement: Make every effort to connect with customers and improve their shopping experience.
- Welcoming Environment: Greet and guide customers upon their arrival, ensuring they feel at home.
- Product Knowledge: Provide accurate details about product features, pricing, and after-sales service to assist customers in making informed choices.
- Facilitate Purchases: Help customers in comparing prices and features to find the best products for their needs.
- Cross-Selling: Recommend complementary products to enhance customer satisfaction and boost sales.
- Inventory Management: Keep shelves well-stocked and organized for an optimal shopping experience.
- Returns Management: Handle merchandise returns seamlessly to ensure customer happiness.
- Team Collaboration: Work with your team during busy times to maintain exceptional customer service.
- Promote Offers: Inform customers about current discounts and special promotions that enhance their shopping experience.
- Feedback Collection: Gather customer insights and relay them to the Store Manager for continuous improvement.
- Stay Informed: Keep up-to-date with new products and services to better assist our customers.
- Delivery Excellence: Safely deliver a variety of items to different locations, adhering to scheduled routes and maintaining punctuality.
- Vehicle Operation: Load, unload, and operate various delivery vehicles (including Non-CDL dump trucks, flatbeds, loaders, and forklifts), ensuring compliance with DOT regulations and safety standards.

