About the job
About Shepherd
At Shepherd, we are a forward-thinking Managing General Underwriter (MGU) that is reshaping the landscape of commercial Property & Casualty insurance for industries facing high hazards. Our core mission is to eliminate risk-related friction for the innovators and builders who shape our physical world, ensuring their progress is safeguarded from the initial concept through to construction and throughout decades of operation.
Our vision is to develop the fastest and most intelligent commercial risk platform, where our underwriting expertise, innovative data solutions, and automation converge to provide:
Quicker decision-making processes
More precise and intelligent pricing models
Improved risk management outcomes
At Shepherd, we believe that safety, speed, and quality can coexist and enhance each other. We are not just updating insurance products; we are building the risk infrastructure necessary for the next generation of financial services, where technology, underwriting, and strategic partnerships work in unison to bolster the world’s most vital industries.
Our Investors
So far, Shepherd has successfully raised over $20 million from esteemed investors, including:
And several other notable backers
Join Our Team
We are a passionate team of technologists and insurance enthusiasts, dedicated to bridging the gap between technology and traditional insurance practices. Discover more about us on our About page.
Your Role
As a Customer Experience Associate, you will play a pivotal role in enhancing client servicing and ensuring customer success. Your efforts will be directed towards cultivating customer champions and streamlining internal processes to elevate the overall customer experience.

