About the job
ABOUT VEG
Founded in 2014, Veterinary Emergency Group (VEG) is dedicated to transforming the way pet owners experience emergency veterinary care. Our mission is to create a welcoming and efficient environment for both pets and their owners, addressing all their needs when it matters most. With 24/7 operations across our rapidly growing network of hospitals, we are committed to enhancing the emergency experience for our customers and our team members, affectionately known as VEGgies!
At VEG, we believe in empowering our staff to thrive in veterinary emergency medicine, providing innovative facilities designed for comprehensive care, including exotic cases. Our focus on customer-centric experiences ensures that every interaction is tailored to meet the specific needs of our clients and their beloved pets.
We are proud to be recognized as a Great Place to Work® for 2025 and 2026.
THE JOB
As a Customer Experience Coordinator, you will play a critical role in shaping the customer journey by providing outstanding service and fostering a positive atmosphere. Your passion for enhancing the customer experience will shine through in every interaction, whether it’s in person, over the phone, or online. By prioritizing the needs of our clients and their pets, you will have the opportunity to make a significant impact while developing your career in a dynamic environment.

