About the job
*****Customer Relationship Specialist - Automotive Dealership*****
Are you ready to embrace a new career opportunity this year? Do you thrive in a long-term contract environment? If you possess a solid background in IT and software systems and have experience in managing customer relationships within car dealerships, we want to hear from you!
Based in Essex, this role provides an exciting chance to work with one of the UK's leading automotive original equipment manufacturers (OEMs). Join the Marketing & Sales Operations team on a long-term rolling contract and make an impact at our production facility located in Brentwood.
*****Position Overview*****
This role involves 37.5 hours per week with the potential for overtime available at premium rates after 12 weeks. The pay rate is £23.00 per hour for those on a limited company or umbrella basis.
*****Key Responsibilities*****
- Demonstrate a strong understanding of IT systems and their applications.
- Utilize dealer management systems effectively.
- Coordinate website operations and assist managers with their requests.
- Communicate and integrate with various dealerships and markets.
- Implement new IT systems ensuring seamless functionality.
- Address and resolve issues related to website performance.
- Engage with databases and understand upcoming roadmap items.
- Collaborate with offshore teams regarding market rates and website/database support.
- Assist in generating new business leads.
- Run system reports efficiently.

