About the job
Join Carvana as a Customer Service Delivery Advocate and embark on an exciting journey with the fastest-growing used automotive retailer in U.S. history. We are seeking dynamic individuals with at least 2 years of customer-facing experience to help transform the car-buying experience by delivering joy directly to our customers.
As part of our team, you will play a pivotal role in making the car-buying process enjoyable, whether it’s by delivering vehicles to customers' driveways or engaging with the local community. Are you ready to embrace the 'Hauler-Life' and make a difference?
Shift Requirements: We require flexibility in your schedule, as shifts may fall between 7am - 5pm, 9am - 7pm, or 11am - 9pm. Availability to work 7 days a week is essential, with days off rotating between weekdays and weekends.
Unlock Your Earning Potential!
This position offers a competitive starting hourly wage of $19/hour with opportunities for significant growth based on performance:
- Pay Range: $19-$21 hourly
- Starting Pay: $19/hr
- At 3 Months: $19.50/hr
- At 6 Months: $20/hr
Within your first year, you can easily progress from $19/hr to $21/hr through our performance-based Careers Not Jobs program, featuring four merit opportunities annually. Eligible team members can enjoy an additional $0.50 increase in their pay every 90 days. Performance-based incentive programs specific to your location may provide additional earning possibilities.
Benefits + Perks:
- Compensation: Competitive, performance-based compensation plus a 401(k) with Carvana match and opportunities for overtime during peak seasons.
- Fast Track Advancement Opportunities: High-performing individuals can achieve higher pay rates sooner based on their results.
- Health & Wellness: Enjoy 100% company-paid healthcare premiums, along with dental and vision benefits. Our wellness program supports mental, physical, and financial health, and we even offer a pet care savings program!
- Time Off & Work-Life Balance: Generous paid time off starting at 13 days in the first year, increasing to 20 days thereafter.
- Education Support: We invest in your growth and development.

