About the job
Join Carvana as a Customer Service Delivery Advocate and be part of the fastest-growing used automotive retailer in U.S. history! We are seeking dedicated individuals with a minimum of 2 years of customer-facing experience to help us deliver happiness to our customers, whether it's through exciting vehicle deliveries or community engagements.
If you're ready to embrace the 'Hauler-Life' and make a positive impact in the car-buying process, we want to hear from you!
Shift Requirement: This role requires availability from 7 am - 5 pm OR 11 am - 9 pm, with a rotating schedule across all seven days of the week.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $18/hr, with opportunities for significant salary growth based on your performance. Here’s how you can increase your earnings:
- Pay Range: $18-$20 hourly
- Starting Pay: $18/hr
- At 3 Months: $18.50/hr
- At 6 Months: $19/hr
Within your first year, you could progress from $18/hr to $20/hr through our performance-based Careers Not Jobs program, which offers four merit increases annually. Eligible team members can also enjoy an additional $0.50 increase in their pay every 90 days.
Plus, additional performance-based incentive programs may be available through Market Operations to further enhance your earnings!
Benefits + Perks:
We believe in investing in our team members for mutual growth. Here’s how we support you:
- Competitive, performance-based compensation alongside a 401(k) with Carvana match, and potential for overtime during peak seasons.
- Fast-track advancement opportunities for stellar performers who achieve higher pay rates sooner.
- 100% company-paid healthcare premiums, plus dental and vision benefits, alongside a wellness program to support mental, physical, and financial health.
- Generous paid time off (13 days in the first year, increasing to 20 days thereafter).

