About the job
Join Carvana as a Customer Service Delivery Driver and embark on an exciting career with the fastest-growing used automotive retailer in U.S. history. We are seeking passionate Customer Advocates with a minimum of 2 years in customer-facing roles to help us reshape the car-buying process and deliver joy to our customers in their driveways.
Our Customer Advocates play a vital role in not just delivering vehicles but also in engaging with the local community, making a real impact in the lives of our customers. Are you ready to embrace the 'Hauler-Life'?
Shift Requirements: This position requires availability from 11 AM to 9 PM, with a flexible schedule across 7 days a week, including rotating days off during weekdays and weekends.
Unlock Your Earning Potential!
We offer a competitive starting hourly wage of $18/hr with opportunities for growth based on your performance. Your earnings can increase significantly within a short period:
- Pay Range: $18 - $20 hourly
- Starting Pay: $18/hr
- At 3 Months: $18.50/hr
- At 6 Months: $19/hr
In your first year, you could progress from $18/hr to $20/hr through our performance-driven Careers Not Jobs program, which offers four merit opportunities annually. Eligible team members can enjoy an additional $0.50 increase in pay every 90 days.
Additionally, Market Operations may provide other performance-based incentive programs specific to your location, offering even greater earning potential.
Benefits + Perks: We believe in investing in our team members' success because when you grow, we grow. Here are some of the benefits we offer:
- Compensation: Competitive, performance-based pay PLUS a 401(k) plan with Carvana match, along with opportunities for overtime during peak seasons.
- Fast Track Advancement Opportunities: Exceptional performers achieve higher pay rates sooner based on their performance. Your hard work will not go unnoticed.
- Health & Wellness: 100% Company Paid Healthcare Premiums, including Dental and Vision benefits. We also offer a wellness program to support mental, physical, and financial health, along with a pet care savings program to keep your furry friends healthy.
- Time Off & Work-Life Balance: Generous paid time off starting with 13 days in the first year, increasing to 20 days thereafter.

