About the job
Join Our Team as a Customer Service Delivery Driver!
At Carvana, we seek dedicated Customer Advocates with a minimum of 2 years of customer-facing experience to embark on an exciting career journey. As the fastest-growing used automotive retailer in U.S. history, we are proud to be recognized as one of the four fastest companies to enter the Fortune 500!
Our Customer Advocates play a vital role in delivering joy to our customers right at their driveways and engaging with our local communities. Are you ready to embrace the 'Hauler-Life'?
Shift Requirements: We offer flexible working hours from 7 AM to 5 PM, 9 AM to 7 PM, or 11 AM to 9 PM. Team members are expected to work 7 days a week, with days off rotating between weekdays and weekends.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $17/hr, with ample growth opportunities based on performance. You can significantly boost your earnings in a short time:
- Pay Range: $17-$19 hourly
- Starting Pay: $17/hr
- After 3 Months: $17.50/hr
- After 6 Months: $18/hr
In your first year, you can progress from $17/hr to $19/hr through our performance-based Careers Not Jobs program, which includes four merit opportunities annually. Eligible team members can enjoy an additional $0.50 increase in their pay every 90 days!
Additionally, Market Operations may provide other performance-based incentive programs specific to your location, offering even greater earning potential.
Benefits and Perks:
We are committed to our team members' success, investing in your growth because when you succeed, we succeed. Here's how we support you:
- Compensation: Competitive, Performance-Based Compensation, plus 401(k) with Carvana match, with opportunities for overtime during busy seasons.
- Fast Track Advancement: Exceptional performers will have the chance to earn higher pay rates sooner based on performance.
- Health & Wellness: Enjoy 100% Company-Paid Healthcare Premiums, alongside Dental and Vision benefits. We also offer a wellness program to support your mental, physical, and financial health, including a pet care savings program to keep your furry friends healthy.
- Time Off & Work-Life Balance: Generous paid time off (13 days in the first year, increasing to 20 days thereafter).
- Education Support: We offer tuition reimbursement for those pursuing a bachelor’s degree and a student loan repayment program for those who already have theirs!
- Equity: Team members receive Carvana shares annually, fostering a sense of ownership.