About the job
Join Carvana as a Customer Service Delivery Driver and embark on an exciting journey with the fastest-growing used automotive retailer in U.S. history! We are seeking passionate Customer Advocates with a minimum of two years of customer-facing experience to enhance the car-buying experience and spread joy to our customers.
As a Customer Advocate, you will play a vital role in delivering happiness right to our customers' driveways, while also being actively involved in the local community. Are you ready to embrace the 'Hauler-Life' and make a difference?
Shift Requirements: This position requires availability from 11 AM to 9 PM, with a rotational schedule that includes working seven days a week, alternating between weekdays and weekends.
Unlock Your Earning Potential!
We offer a competitive starting hourly wage of $18/hr, with opportunities for significant growth based on your performance. Your earning potential can increase quickly:
- Pay Range: $18 - $20 hourly
- Starting Pay: $18/hr
- At 3 Months: $18.50/hr
- At 6 Months: $19/hr
In your first year, you can progress from $18/hr to $20/hr through our Careers Not Jobs program, which includes four merit opportunities annually. Eligible team members can receive an additional $0.50 increase in their pay every 90 days.
Additionally, Market Operations may offer performance-based incentives specific to your location, potentially unlocking even greater earnings!
Benefits + Perks:
At Carvana, we believe in investing in our team members' success because when our team members grow, we grow. Here’s how we support you:
- Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with company match, plus opportunities for overtime during busy seasons.
- Fast Track Advancement Opportunities: High performers achieve higher pay rates sooner based on performance. Your hard work and stellar performance will not go unnoticed.
- Health & Wellness: 100% Company Paid Healthcare Premiums, including Dental and Vision benefits. Wellness programs to support mental, physical, and financial health. We understand pets are family too! Benefit from our pet care savings program to keep your furry friends happy and healthy.
- Time Off & Work-Life Balance: Generous paid time off (13 days for the first year, increasing to 20 days thereafter).
- Education Support: We help you grow based on your unique needs!

