About the job
Join Front, the premier AI-driven customer service platform designed for collaborative support. Our innovative workspace brings together essential support channels, empowering teams to handle requests efficiently, automate repetitive tasks, and provide exceptional service throughout the customer journey. With Front's adaptive workflows, AI capabilities, and customer insights, we enable organizations to prioritize customer satisfaction day in and day out. Trusted by over 9,000 pioneering companies globally, including CultureAmp, HootSuite, and Y Combinator, Front is committed to delivering outstanding service at scale.
Supported by Sequoia Capital and Salesforce Ventures, Front has successfully raised $204M from top venture capitalists and influential industry leaders from companies like Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Our accolades as a Great Place to Work include Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.
Discover more about Front's expansion into Chile!
We are seeking a dedicated Customer Support Specialist to enhance our customer experience. As the voice of Front, you will handle various customer inquiries and ensure our clients remain satisfied with our services.

