About the job
About Flexport:
At Flexport, we envision a world where global trade propels humanity forward. Our mission is to simplify global commerce, fostering more trade opportunities. We are pioneering the future of a $10 trillion industry with cutting-edge technology and extraordinary talent. Today, businesses of all scales—from startups to Fortune 500 companies—leverage Flexport's technology to facilitate the movement of over $19 billion worth of goods across 112 countries annually.
Amidst the recent global supply chain challenges, Flexport has emerged as a key player in revolutionizing how goods traverse the globe. Our commitment is backed by some of the most reputable investors who share our vision and believe in our innovative solutions. Are you ready to confront global challenges that impact business, society, and the environment? Join us in this mission.
Streamline Customs Processes for Our Customers
The Opportunity:
Flexport is on an upward trajectory with a team of over 2,000 Flexporters working across 16 global offices and warehouses. And we’re just getting started.
As a Customs Operations Associate, you will join our dedicated customs operations team, playing a crucial role in ensuring the efficient movement of goods into Canada. Your contributions will help Flexport’s clients meet their compliance objectives through the seamless clearance of shipments. Most importantly, you will be instrumental in elevating our customs operations, enabling us to fulfill our mission of simplifying global trade for everyone.
Your Responsibilities:
- Prepare and submit customs entries for high-profile clients.
- Digitally compile and submit all necessary documentation for goods clearance with the CBSA.
- Stay informed about current regulations and procedures from the CBSA and Participating Government Agencies (PGAs).
- Review and organize incoming documents to ensure compliance with CBSA and PGA reporting standards.
- Deliver exceptional customer service to clients, ensuring a smooth and positive experience in all interactions with Flexport.
- Understand and adhere to global customs laws, regulations, and trade agreements to guarantee compliance with import and export requirements.
- Engage in training programs to enhance your knowledge of customs compliance and stay updated on changes in regulations and industry practices.
- Multiple shifts available.

