About the job
YOUR MISSION
Be a key player in Glovo's operations team in Croatia! We are looking for an enthusiastic Analyst who excels at blending creativity with data-driven strategies, transforming bold ideas into actionable insights. In this position, you will serve as the primary source of analytical expertise, providing insights from data analysis across over 20 cities. Your efforts will equip our team with the strategic intelligence necessary to drive impactful operational decisions.
THE JOURNEY
- Deliver analytical support to enhance understanding of Glovo's operational frameworks.
- Conduct analyses to generate insights aimed at elevating Courier performance metrics.
- Identify and rectify data reliability challenges.
- Serve as the main point of contact for data-related inquiries within the department, promoting a data-driven mindset.
- Utilize data analysis to uncover insights that can enhance courier retention during their initial deliveries.
- Manage dashboards and develop new tools to enhance departmental metric visibility.
- Create analytical frameworks and models, ensuring effective communication across the department.
- Deep dive into data to pinpoint causes and actionable levers for improving KPIs while being accountable for results.
- Assess strategic opportunities by executing a variety of quantitative analyses and A/B testing.
- Understand local and regional requirements, empathizing with the courier experience.

