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Experience Level
Experience
Qualifications
Requirements:Bachelor’s degree in Data Science, Statistics, Computer Science, Business, or a related discipline.A minimum of 2 years of experience in an analytical position.Proficient in SQL, Python, and building data models, including data validation and quality assurance.Strong data mining capabilities with a solid understanding of cross-platform integrations.Advanced Excel and PowerPoint skills.Exceptional attention to detail and analytical capabilities, with the ability to manage multiple priorities effectively.Ability to thrive in a fast-paced, dynamic environment with evolving priorities.Excellent verbal and written communication skills, complemented by a strong analytical mindset.Familiarity with Power BI, Azure Data Lake, Databricks, visual analytics, omnichannel data, Azure Cognitive Services, speech analytics, and sentiment analysis is a plus.
About the job
Are you passionate about transforming data into compelling narratives? Join our dynamic Sales Planning team as a Data Scientist, where you'll delve into customer journey touchpoints and create insightful dashboards and reports that catalyze meaningful improvements within our Call Center operations. Leverage your analytical prowess to translate data-driven insights into strategic actions that elevate performance and enhance customer experiences.
Responsibilities:
Craft SQL queries and Python code to extract, process, and analyze extensive datasets.
Develop robust, multi-threaded data models from large-scale data.
Design dashboards and generate visual reports for daily operations and executive-level insights.
Utilize statistical analysis, predictive/prescriptive modeling, and forecasting techniques to reveal critical business insights.
Examine customer journey touchpoints to detect trends, behavioral patterns, and areas for enhancement.
Provide data-driven recommendations for optimizing Contact Center initiatives.
Integrate omnichannel data for KPI tracking and oversee cross-platform reporting.
Work collaboratively with stakeholders to understand business objectives and deliver clear, actionable solutions.
About tatucity
tatucity is a vibrant and innovative enterprise dedicated to transforming urban living in Tatu City, Kiambu County. Join our forward-thinking team where data-driven decisions shape the future of our services and customer interactions.
Data Scientist at tatucity | Tatu City, Kiambu County
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Experience
Qualifications
Requirements:Bachelor’s degree in Data Science, Statistics, Computer Science, Business, or a related discipline.A minimum of 2 years of experience in an analytical position.Proficient in SQL, Python, and building data models, including data validation and quality assurance.Strong data mining capabilities with a solid understanding of cross-platform integrations.Advanced Excel and PowerPoint skills.Exceptional attention to detail and analytical capabilities, with the ability to manage multiple priorities effectively.Ability to thrive in a fast-paced, dynamic environment with evolving priorities.Excellent verbal and written communication skills, complemented by a strong analytical mindset.Familiarity with Power BI, Azure Data Lake, Databricks, visual analytics, omnichannel data, Azure Cognitive Services, speech analytics, and sentiment analysis is a plus.
About the job
Are you passionate about transforming data into compelling narratives? Join our dynamic Sales Planning team as a Data Scientist, where you'll delve into customer journey touchpoints and create insightful dashboards and reports that catalyze meaningful improvements within our Call Center operations. Leverage your analytical prowess to translate data-driven insights into strategic actions that elevate performance and enhance customer experiences.
Responsibilities:
Craft SQL queries and Python code to extract, process, and analyze extensive datasets.
Develop robust, multi-threaded data models from large-scale data.
Design dashboards and generate visual reports for daily operations and executive-level insights.
Utilize statistical analysis, predictive/prescriptive modeling, and forecasting techniques to reveal critical business insights.
Examine customer journey touchpoints to detect trends, behavioral patterns, and areas for enhancement.
Provide data-driven recommendations for optimizing Contact Center initiatives.
Integrate omnichannel data for KPI tracking and oversee cross-platform reporting.
Work collaboratively with stakeholders to understand business objectives and deliver clear, actionable solutions.
About tatucity
tatucity is a vibrant and innovative enterprise dedicated to transforming urban living in Tatu City, Kiambu County. Join our forward-thinking team where data-driven decisions shape the future of our services and customer interactions.