About the job
Join our dynamic team as a Delivery Specialist at O'Reilly Automotive Stores, where you'll play a crucial role in delivering automotive parts and products to our professional customers. Your safety and efficiency will be paramount as you operate store vehicles to ensure timely deliveries while maintaining high standards of service.
This role also involves collecting payments on cash-on-delivery (C.O.D.) orders and managing customer returns, offering you a varied and engaging work routine.
Bilingual candidates are particularly encouraged to apply, adding value to our diverse customer base.
Key Responsibilities:
- Safely operate company vehicles to deliver parts and products.
- Utilize delivery fleet management devices to process deliveries, capture customer signatures, and conduct daily vehicle inspections.
- Maintain cleanliness and functionality of delivery vehicles, ensuring they are secure at all times.
- Handle customer returns and document them accurately.
- Communicate customer needs or issues to store management for resolution.
- Promptly report vehicle maintenance needs or incidents to the store manager.
- Ensure all tasks are completed in accordance with company policies and procedures.
- Assist with various other duties, including customer service, stocking, and merchandising as needed.
Qualifications:
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication and customer service skills.
- Adaptability to changing delivery situations and environments.
- Valid state driver’s license with a driving record that meets company standards.
Preferred Qualifications:
- Familiarity with automotive parts and light store equipment.
- Fluency in multiple languages, especially Spanish.