About the job
Cresta is dedicated to transforming every customer interaction into a competitive asset by harnessing the full capabilities of the contact center. Our innovative platform merges artificial intelligence with human expertise to enable contact centers to uncover invaluable customer insights and best practices, automate communication, and streamline processes. Our co-founder and chairman, Sebastian Thrun, is renowned for his work with Google X, Waymo, and Udacity. Our leadership team also includes CEO Ping Wu, co-founder of Google Contact Center AI, and Tim Shi, an early member of OpenAI.
At Cresta, we have gathered a top-tier team of AI and ML specialists, market leaders, and esteemed investors including Andreessen Horowitz, Greylock Partners, and Sequoia. Our prestigious clientele features brands such as Intuit, Cox Communications, Hilton, and Carmax, and we have been recognized by Forbes and Bain Consulting as one of the world's leading private AI companies.
Join us on this exciting journey to reshape the workforce with AI. The future of work is at Cresta.
About the Role
As a Demo Engineer at Cresta, you will be pivotal in empowering our go-to-market team to present compelling, credible, and technically robust narratives about Cresta’s AI-driven platform. This includes features such as conversation intelligence, real-time coaching, analytics, and virtual agent functionalities. You will create and manage environments, tools, and synthetic scenarios that effectively demonstrate the significant value of our solutions.
Your role will blend the skills of a problem solver, builder, and strategic enabler. You will work closely with Solutions, Product, and Engineering teams to actualize our AI-powered vision, facilitating precise and creative demos across diverse industries and target audiences.

