About the job
YOUR ROLE
As a Department Manager, you will lead and support your team while fostering an inclusive culture that prioritizes collaboration and entrepreneurship. You will be responsible for ensuring an exceptional operational and visual shopping experience for both customers and colleagues.
Your Responsibilities:
- Deliver captivating visual and commercial presentations to provide customers with a remarkable shopping experience using service tools.
- Analyze sales and budget objectives and develop optimization strategies.
- Efficiently plan tasks and staffing to ensure smooth operational processes, from the sales floor and stockroom to the cash registers, fitting room routines, and daily store openings and closings.
- Strategically develop your team through targeted recruitment, onboarding, regular feedback discussions, performance evaluations, and individual development plans.
Want to learn more about the role of Department Manager? Listen to our Jobcast episode and hear firsthand about the role from our team: Department Manager
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COLLABORATION
Our stores are the heart of H&M – where customers experience the brand up close. Every team member contributes to an inspiring and welcoming atmosphere. You will work closely with your team to help our customers feel confident and express themselves with the latest trends and timeless styles.
WHO YOU ARE
We are looking for talents with...
- Leadership skills and retail experience
- Motivation and empathy to inspire your team and create a fantastic shopping experience
- A clear focus on planning and priorities to keep the store running efficiently.
And talents who...
- Are solution-oriented, flexible, and analytical thinkers
- Work collaboratively, communicate clearly, and actively listen
- Have a passion for fashion, trends, and commerce
ABOUT US
The H&M Group is a global company with strong fashion brands and innovative business lines. We believe that excellent design, affordable prices, and sustainable solutions can go hand in hand. Our customers are at the center of everything we do. Our company culture is shaped by thousands of passionate and talented team members.

