About the job
Join our dynamic team at Initiative as a Client Advisor, where your expertise in digital and 360 media will play a crucial role in driving our clients' success. Your primary objective will be to foster business continuity and growth for our clients through innovative strategies and cutting-edge technologies.
As a vital team player, you will oversee the complete management of your clients' digital portfolios, ensuring they receive the highest level of service and strategic insight. If you are passionate about media and thrive in a collaborative environment, read on to discover more about this exciting opportunity.
Key Responsibilities:
- Act as a trusted business partner to clients, understanding their goals and objectives across business, marketing, communication, and media.
- Identify and anticipate client needs, proactively offering solutions to communication challenges.
- Build and maintain strong relationships with marketing and media executives, and key decision-makers within client organizations.
- Provide strategic advice on communication opportunities and actively support client initiatives.
- Stay ahead of industry trends, presenting relevant proposals to clients.
- Monitor client satisfaction and address any issues to ensure positive outcomes.
- Manage expectations and resolve issues effectively when they arise.
Expertise in 360° Media:
- Translate client needs and expectations into actionable strategies and performance plans, collaborating with your manager and Tactical Planner.
- Present comprehensive media plans and proposals to clients, ensuring alignment with their objectives.
- Analyze research data, marketing insights, and competitive reports to inform strategies.
- Regularly report on campaign performance and make necessary adjustments in collaboration with clients.

