About the job
Join Us at Kroo Bank
At Kroo Bank, we are revolutionizing banking by building a customer-centric bank that prioritizes responsible money management and leverages technology to simplify, enhance, and clarify everyday banking experiences. As a fully regulated UK bank supported by long-term investors, we are rapidly expanding our customer base and pursuing ambitious goals. Our agile approach, thoughtful decision-making, and commitment to high standards guide how we develop products, manage risk, and nurture our team.
Your Role and Responsibilities:
As the Director of Data Strategy, you will play a pivotal role in reshaping the banking landscape through data-driven insights. You will lead the formulation and execution of our data strategy, analyzing internal datasets and market trends to propel Kroo's growth trajectory. Your expertise will drive the establishment of data science, analytics, and engineering functions, and you will be crucial in defining and executing our AI strategy in collaboration with engineering teams. Your leadership will yield valuable insights that will enhance product innovation, elevate operational effectiveness, and foster personalized customer experiences.
Reporting directly to the Head of Technology, you will refine and manage our data analytics framework, ensuring it is efficient, purposeful, and scalable to meet our growth needs. Your contributions will support Kroo Bank's mission of making data-informed, timely decisions — essential for our goal of being the foremost bank for our customers. You will work closely with teams across finance, operations, engineering, and product development focused on key banking services such as Accounts, Lending, Deposits, and Overdrafts. By delivering comprehensive business intelligence across all product lines and departments, including Finance and Operations, you will be a vital driver of our overall success. Additional responsibilities include:
- Promoting a culture of data-driven decision-making throughout the organization by providing actionable insights to teams such as product development, marketing, and customer service, ensuring our initiatives are well-informed and impactful. You will also ensure strict data governance and compliance with regulations such as GDPR and PSD2, upholding the highest standards of data integrity, privacy, and security.
- Overseeing the development and management of our data infrastructure and architecture, ensuring it is scalable, reliable, and cost-effective. This entails designing a modern data management stack that facilitates a demand-driven, self-service data analytics model across all company functions, empowering swift and effective decision-making.
- Integrating AI and machine learning models into our services, collaborating closely with product teams to enhance our offerings.

