About the job
At Klaviyo, we celebrate the diversity of backgrounds, experiences, and perspectives each member of our team brings every day. We believe everyone deserves an equal opportunity for success and appreciate the unique experiences beyond conventional job requirements. If you feel like you may not meet every criterion in this description, we encourage you to apply. Curious about life at Klaviyo? Discover how we empower creators to take control of their own destinies at klaviyo.com/careers.
Klaviyo drives growth for businesses by enabling them to connect with customers at the right time through the right channels. As the Director of Engineering, Messaging Infrastructure, you will lead the teams responsible for developing and operating our core multi-tenant platform that facilitates message exchange at scale across email, SMS, mobile push notifications, WhatsApp, and future channels. Your organization will oversee the services, pipelines, and integrations that guarantee messages are delivered swiftly, reliably, and in compliance with regulations—empowering our product teams to innovate confidently while ensuring our customers trust us with their most important communications. Success in this role translates to enhanced deliverability, reduced latency, decreased cost-per-message, a robust privacy and compliance framework, and improved developer velocity across Klaviyo.

