About the job
Become a pivotal member of Fastned, where we are leading the charge in the electric vehicle and charging infrastructure landscape across Europe! Collaborating with over 400 talented professionals from more than 40 nationalities spread across 10 countries, we actively contribute to the energy transition. Our commitment to reliability, sustainability, and clean energy has earned us the prestigious title of “Best Charging Network” in the UK, France, Switzerland, and the Netherlands, reinforcing Fastned's position as a front-runner in this industry. Seize this opportunity to make a meaningful difference!
Fastned is on a rapid growth trajectory throughout Europe, with our Operations teams ensuring the seamless functioning of our network on a daily basis. As the Head of Operational Excellence, you will play a crucial role in enabling Fastned to scale operations reliably, safely, and consistently across various markets. A significant challenge will be leading your team through operational enhancements by offering clear guidance, coaching, and structured approaches. This role encompasses leadership of the operational excellence function, transforming how we manage our network of stations and chargers, while ensuring that projects are executed with precision and deliver measurable results.
Central to this role is the ownership of the operations project portfolio, as well as establishing a new framework that governs maintenance, training, and quality across our field engineering teams and partners.
About the Role
As the Head of Operational Excellence, you will be instrumental in shaping the evolution of Fastned Operations as our network expands throughout Europe. You will lead and nurture a team dedicated to implementing operational improvements that facilitate the reliable and consistent scaling of the business across diverse markets.
Your responsibilities will include coaching and supporting your team to manage a diverse project portfolio, ensuring that initiatives are well-defined, appropriately prioritized, and executed with discipline. Your work will encompass both immediate operational enhancements and larger cross-functional programs designed to strengthen operational performance over time.
A vital aspect of your role will be to establish a foundation for consistent field execution. In collaboration with your team, you will develop the frameworks and standards that govern maintenance, training, and quality across our engineering teams and external partners, guaranteeing a uniform level of reliability throughout the network.
Reporting to the Director of Operations, you will closely collaborate with stakeholders throughout the organization to align teams, integrate scalable methods of operation, and foster clarity and accountability in the execution of operational changes.

