About the job
About Abacum
Abacum stands at the forefront as the premier Business Planning solution for finance teams, empowering them to enhance performance. Through the automation of reporting, facilitation of collaboration, and streamlining of planning and forecasting, we enable finance teams to transition from mere number crunching to making impactful strategic decisions.
Founded in 2020 by two former CFOs, our team has expanded globally to encompass over 100 talented individuals from 30 different nationalities. With our headquarters in New York and offices located in London and Barcelona, we are proud to be the trusted partner of industry leaders including Dish Networks, Strava, BetterUp, Kajabi, JG Wentworth, Abridge, Cortex, among many others.
Having successfully raised over $100 million, including our recent $60M Series B funding round, led by Scale Venture Partners, with notable participation from Cathay Innovation, Y Combinator, Atomico, Creandum, and angel investors from Adyen, Zapier, and Twitch, we are poised for continued growth.
Our mission is ambitious, and we invite you to join Abacum as we shape the future of Business Planning!
The Role
As the Director of Operations, you will spearhead and expand three essential functions:
Implementations – Leading the team dedicated to ensuring successful Abacum implementations for new clients.
Customer Support – Overseeing a team that guarantees timely, superior support and resolution for existing clients.
Partner Enablement & Support – Focusing on equipping and assisting our implementation partners to effectively deploy Abacum.
This role is pivotal, combining strategic and operational leadership. You will be instrumental in ensuring clients achieve successful go-lives, realize value swiftly, and receive unparalleled ongoing support while developing scalable processes and a high-performing team.

