About the job
The Director of Operations will oversee the Cedar Rapids branch, ensuring effective management of all field operations to achieve growth and profitability objectives while embodying the company's mission and values.
Key Responsibilities:
Key Responsibilities:
- Collaborate with the General Manager to formulate and implement strategic company objectives.
- Lead, develop, and manage the Operations team to drive successful execution and ongoing growth.
- Engage with other Operations leaders and key stakeholders to maintain consistency and promote growth across all districts.
- Work closely with the Sales Manager and Fleet Manager to adopt a collaborative approach in all aspects of the role.
- Guide the district to comply with financial standards set by Greg’s Services (a Winter Services, LLC Company).
- Create comprehensive plans to monitor commodity usage and ensure compliance with Greg’s Services benchmarks.
- Develop detailed plans for all storm operations to minimize unnecessary overtime.
- Analyze and comprehend all branch profit and loss reports (P&L).
- Assist in budget creation and actively manage budgets while assessing efficiency and profitability by service line to pinpoint areas for improvement.
- Commit to delivering services that meet or exceed company standards.
- Establish and enforce all safety policies related to company operations.
- Collaborate with HR to develop job descriptions, recruit qualified personnel, and oversee employee training initiatives.
- Partner with HR to create and implement staff evaluation criteria.
- Coordinate with department heads to formulate financial plans and ensure district compliance.
- Monitor company revenue margins and conduct budget assessments to optimize profits.
- Oversee client support services and manage procurement and resource allocation.
- Perform additional duties as assigned.