About the job
Join Our Mission to Break Barriers in Mental Health.
At Spring Health, we are dedicated to transforming mental healthcare by eliminating obstacles that hinder individuals from accessing the support they need when they need it. Our clinically validated technology, Precision Mental Healthcare, enables us to provide personalized care—be it therapy, coaching, medication, or more—tailored to the unique needs of each individual.
We proudly collaborate with over 450 organizations, ranging from innovative startups to prestigious Fortune 500 companies, serving as a leading provider of mental health services for 10 million individuals. Our esteemed clients include well-known brands such as Microsoft, Target, and Delta Airlines, all of whom trust us to deliver exceptional outcomes for their workforce worldwide. Through our cutting-edge platform, we have achieved a net positive ROI for employers, and we stand out as the only company in our field to receive external validation of net savings for our clients.
With significant investment from renowned firms like Generation Investment, Kinnevik, Tiger Global, Northzone, and RRE Ventures, we have secured a valuation of $3.3 billion following our latest Series E funding round. Our journey to make mental healthcare accessible to all is just beginning—come be a part of it!
Reporting directly to the Chief Product Officer, we seek an accomplished and results-driven Director of Product Operations to spearhead core product operating procedures, performance management, and foster collaboration across teams. This is a hybrid role based in New York City, with an expectation of being in the office 2-3 days per week at our location on 60 Madison Avenue.
Your Responsibilities:
- Lead and coordinate critical planning and decision-making processes within the Product organization, including solution assessments, roadmap prioritization, and annual strategic planning.
- Identify, implement, and manage product management tools, processes, and best practices to improve efficiency and effectiveness within the product team.
- Establish and monitor key performance metrics to ensure product alignment with organizational goals and objectives.

