About the job
Laba Group is one of the largest EdTech companies in Eastern Europe, launching transformative online courses that enhance careers and businesses. Operating across 8 markets and uniting over 800 professionals from around the globe, we are on a mission to revolutionize education.
We are seeking a talented Head of Production Operations to establish a cohesive production operational framework for our four brands: Laba, Skvot, robot_dreams, and Vocabulaba. This pivotal role will focus on stabilizing, standardizing, and scaling our educational product manufacturing processes.
You will collaborate with diverse production teams, streamline responsibilities, enhance delivery quality, and implement AI tools to significantly boost efficiency.
Key Responsibilities:
- Develop and implement a unified operational model for production across all four brands.
- Standardize processes, guidelines, and communication protocols currently differing among teams.
- Oversee staffing, capacity planning, workload management, and pipeline sustainability.
- Optimize the entire production cycle of courses, from ideation to launch.
- Create standard operating procedures (SOPs), operational rituals, documentation, and transparent pipelines.
- Enhance product quality, timeline control, and delivery predictability.
- Integrate AI tools to accelerate production, automate tasks, and reduce routine workloads.
- Synchronize production efforts with marketing, analytics, sales, finance, and legal departments.
- Develop innovative production methods and course formats.

