About the job
Join Grafana Labs, a pioneer in open-source innovation and a remote-first company, with over 20 million users utilizing our Grafana visualization tool to monitor diverse aspects of life, from environmental changes to technological advancements. Our dashboards have become a staple in major events and organizations, including NASA, Minecraft HQ, Wimbledon, and the Tour de France. We empower more than 3,000 enterprises, including industry leaders like Bloomberg, JPMorgan Chase, and eBay, to optimize their observability strategies through our Grafana LGTM Stack, available as both a fully managed solution with Grafana Cloud and a self-managed option with Grafana Enterprise Stack, featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
As we rapidly expand, we remain committed to our core values: a strong open-source foundation, a collaborative global culture, and a dedication to impactful work. Our team thrives in an environment that champions innovation, transparency, autonomy, and trust.
If you’re excited about this opportunity, we encourage you to apply even if you don’t meet every qualification. This could be a defining moment in your career.
The Opportunity:
As the Director of Solutions Engineering for the EMEA region at Grafana Labs, you will lead the creation and management of a high-performing team of Solution Engineers. You will collaborate with sales leaders to develop comprehensive go-to-market strategies, adapting existing approaches while crafting new strategies as necessary. Your role will also involve partnering with Customer Experience teams to ensure our clients successfully adopt and implement Grafana products through professional services, support, training, and customer success initiatives. Additionally, you will work closely with marketing to drive community engagement and adoption programs for both our open-source and commercial/cloud products. By collaborating with Product Management and Engineering, you will influence our product roadmap based on insights from customers and your team, ensuring we continuously deliver exceptional value. Your leadership will be crucial in achieving and surpassing financial targets for the region and contributing to our overall company goals.

