About the job
Trusted Shops is a leading provider of SaaS solutions, catering to over 40 million users and 30,000 businesses across Europe. Our diverse product portfolio includes the Trustbadge, buyer protection solutions, and the eTrusted Experience Feedback platform. We are driven by a 25-year mission: to foster trust between individuals and businesses in the digital age.
In this pivotal role, you will join our dynamic Staff Department, which integrates the Project Office—responsible for Portfolio Governance, project management standards, centralized reporting, and oversight of strategic initiatives—with the Board Office, providing dedicated executive support to the CEO and Board. Together, this team propels strategy development, ensures successful implementation, and cultivates effective leadership practices throughout the organization.
Key Responsibilities as Head of Strategic Initiatives & Portfolio Management (f/m/d):
Portfolio Management & Project Excellence: You will take charge of portfolio governance, including project intake, prioritization, quality gates, and capacity management, while ensuring transparent and high-quality reporting of all strategic initiatives. Continuously define and refine the company-wide project management standards.
Strategic Special Projects: Conduct in-depth market, competitive, and performance analyses to effectively support critical business decisions. Develop robust business cases and practical recommendations for strategic and operational topics, such as pricing strategies for new products. Additionally, design and implement innovative concepts that enhance organizational efficiency and yield sustainable improvements.
Strategy & Executive Leadership: Facilitate executive workshops and actively contribute to the strategic roadmap process. Define, track, and support the execution of strategic initiatives while ensuring effective leadership routines and alignment across the organization.
Team Leadership & Reporting: Assume disciplinary responsibility and lead a dynamic team of three project managers to achieve impactful results while nurturing their professional and personal development.

