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Experience Level
Entry Level
Qualifications
RequirementsWhat You Will DoAnswer questions regarding contracts, collective labor agreements, payslips, and payments.Assist with contract creation and inputting worked hours.Support in invoicing and other administrative processes.Communicate through phone, email, WhatsApp, and chat.Identify recurring issues in systems or processes.Coordinate with Legal, Payroll, Finance, and Product teams for more complex cases.Proactively contribute ideas for improving the user experience.What You BringYou are customer-focused and energized by helping others.You work in a structured and precise manner.You remain calm and organized during busy periods.You think solution-oriented and are not afraid to ask questions.You communicate clearly and professionally.You are fluent in Dutch and preferably also speak English.Bonus:Experience with ticketing tools or CRM systems.
About the job
About Maqqie
Maqqie is one of the fastest-growing tech companies in the Netherlands. Our open HR platform makes work smarter, faster, and fairer. We offer a cohesive digital ecosystem that streamlines everything from contracting and payroll to planning and payment.
We are building the future of the labor market with a team that combines ambition with commitment and enjoyment.
About the Role
As a Customer Support Specialist, you will be the first point of contact for our users. You will ensure that employers and employees can navigate our platform smoothly and receive genuine assistance.
You will respond to inquiries, brainstorm solutions, and collaborate with colleagues to continuously optimize processes. Your role will involve close collaboration with Legal, Payroll, Finance, and Product teams while allowing you the autonomy to manage your work effectively.
About Maqqie
Maqqie is at the forefront of revolutionizing the HR landscape in the Netherlands. With our innovative digital ecosystem, we remove the complexities of traditional HR processes, making work not only more efficient but also fairer for everyone involved. Join us in shaping the future of work.
Clicking Apply Now takes you to AutoApply where you can tailor your resume and apply.
Unlock Your Potential
Generate Job-Optimized Resume
One Click And Our AI Optimizes Your Resume to Match The Job Description.
Is Your Resume Optimized For This Role?
Find Out If You're Highlighting The Right Skills And Fix What's Missing
Experience Level
Entry Level
Qualifications
RequirementsWhat You Will DoAnswer questions regarding contracts, collective labor agreements, payslips, and payments.Assist with contract creation and inputting worked hours.Support in invoicing and other administrative processes.Communicate through phone, email, WhatsApp, and chat.Identify recurring issues in systems or processes.Coordinate with Legal, Payroll, Finance, and Product teams for more complex cases.Proactively contribute ideas for improving the user experience.What You BringYou are customer-focused and energized by helping others.You work in a structured and precise manner.You remain calm and organized during busy periods.You think solution-oriented and are not afraid to ask questions.You communicate clearly and professionally.You are fluent in Dutch and preferably also speak English.Bonus:Experience with ticketing tools or CRM systems.
About the job
About Maqqie
Maqqie is one of the fastest-growing tech companies in the Netherlands. Our open HR platform makes work smarter, faster, and fairer. We offer a cohesive digital ecosystem that streamlines everything from contracting and payroll to planning and payment.
We are building the future of the labor market with a team that combines ambition with commitment and enjoyment.
About the Role
As a Customer Support Specialist, you will be the first point of contact for our users. You will ensure that employers and employees can navigate our platform smoothly and receive genuine assistance.
You will respond to inquiries, brainstorm solutions, and collaborate with colleagues to continuously optimize processes. Your role will involve close collaboration with Legal, Payroll, Finance, and Product teams while allowing you the autonomy to manage your work effectively.
About Maqqie
Maqqie is at the forefront of revolutionizing the HR landscape in the Netherlands. With our innovative digital ecosystem, we remove the complexities of traditional HR processes, making work not only more efficient but also fairer for everyone involved. Join us in shaping the future of work.