About the job
Job Description
Join our client, a leading technology firm, as a dedicated and proactive Office Manager to enhance the operations of their UK office, which is home to a talented team of approximately 40 software developers. This pivotal role is vital for ensuring the seamless functioning of day-to-day operations, while fostering a safe, efficient, and engaging workplace environment.
The Office Manager will collaborate closely with internal teams, external partners, and senior leadership, while also liaising with regional workplace services partners to effectively support space management, workplace experience, and compliance objectives.
Key Responsibilities
Office & Facilities Operations
- Oversee daily office operations to maintain a secure, well-maintained, and productive work environment for our developers.
- Coordinate building repairs and maintenance with the property management team, ensuring timely resolution of issues.
- Manage and assign facilities requests and incidents via ServiceNow, tracking progress until resolution.
- Act as the primary on-site contact for facilities-related matters and employee requests, delivering exceptional customer service.
Vendor & Budget Management
- Manage vendor relationships, including contract review, service performance monitoring, cost optimization, and relationship development.
- Track, forecast, and manage the UK office facilities budget, ensuring alignment with financial targets and cost-effective operations.
Workplace Experience & Events
- Coordinate and support in-office events such as team socials, holiday celebrations, and all-hands meetings.
- Provide logistical support for on-site meetings, including room setup, catering coordination, and post-event clean-up.
Inventory & Supplies
- Manage inventory and ordering of office supplies, food, and beverages to ensure consistent availability and a positive employee experience.
- Monitor usage trends and proactively adjust ordering to avoid shortages or waste.
Health, Safety & Security
- Serve as the primary proxy for Environmental Health & Safety (EH&S) and Physical Security, supporting compliance activities, safety protocols, and incident response coordination.
- Collaborate with regional workplace services partners to ensure consistency in workplace standards and processes.
Service Location & Working Pattern
- Hybrid role: 4-5 days per week on-site
- Location: Central London office (Montacute Yards area)