About the job
Join Allegis Global Solutions as a Program Coordinator and become an integral part of a dedicated team that thrives in a fast-paced environment. In this role, you will oversee and streamline various client-specific processes throughout the contingent worker lifecycle, from onboarding to offboarding. You will also serve as the first point of contact for Hiring Managers and suppliers, providing exceptional customer support.
Key Responsibilities:
- Support Hiring Managers, Staffing Specialists, and suppliers during all phases of the contract labor acquisition process, including interview scheduling, onboarding, worker assignment management, time and expense tracking, and offboarding.
- Document and track all client-reported issues to ensure timely resolutions while maintaining high customer satisfaction.
- Regularly update worker assignments to reflect necessary changes.
- Facilitate ongoing communication with clients, suppliers, contingent workers, and other stakeholders through in-person meetings, emails, and phone calls.
- Conduct thorough research and analysis to address client or supplier inquiries effectively.
- Prepare and present program status reports to leadership as needed.
- Monitor performance metrics against contract SLAs, including pending end-of-assignment notifications, invoicing, time and expense management, and vendor compliance tracking.
- Engage consistently with vendors to ensure the timely completion of new hire paperwork, enabling contractors to start their assignments promptly.

