About the job
Since our inception in 1942, we have continuously evolved while remaining unwavering in our mission to serve, heal, lead, educate, and innovate. Our achievements and the lives we touch are a testament to the dedication of our exceptional team members.
At Ochsner Health, whether you interact with patients directly or support those who do, your contributions make a significant impact. Join us in making a difference and explore your future with us!
This role involves welcoming patients and guests with courtesy, either over the phone or in person, while facilitating the appointment scheduling and check-in process. You will ensure accurate collection and verification of patient identification and demographic data for their permanent medical records, which is crucial for proper reimbursement while maintaining the confidentiality of patient information. The position also entails managing point-of-service collections and engaging in direct patient interactions to complete their registration and admission process. You will be responsible for verifying insurance through electronic means, telephone, or web applications, and enhancing patient satisfaction by consistently embodying the company's professional standards. Additionally, you will be cross-trained to support various functions across all patient and payer types.
Schedule: Various Shifts - Weekends and Holidays