About the job
Why Choose PlayStation?
At PlayStation, we believe in creating not only the Best Place to Play but also the Best Place to Work. As a recognized global leader in entertainment, we proudly produce the PlayStation family of products and services, including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, and acclaimed titles from PlayStation Studios.
We are committed to fostering an inclusive environment that empowers our employees and embraces diversity. We invite passionate individuals who are curious about innovation, technology, and gaming to explore our exciting career opportunities and join our expanding global team.
PlayStation operates under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.
Role Overview:
We are in search of a skilled Employee Relations Partner to provide essential support to our managers, employees, and HR Business Partners across the UK and Ireland. In this pivotal role, you will collaborate closely with regional and divisional consultants, our internal Legal team, and Centers of Excellence to deliver high-level guidance and direct assistance for various change management initiatives, including TUPE, redundancies, settlements, and exits. Our HR Business Partners rely on your expertise for seamless execution of change programs.
This position is critical for ensuring a standardization of processes during change projects, focusing on proactive education and prevention, as well as reactive administrative and collaborative support. You will play an integral role in promoting positive employee engagement throughout the transformation process by offering guidance and solutions to address employee concerns.
You will also serve as the primary point of contact for day-to-day Employee Relations inquiries raised by managers or employees through our internal ticketing systems (Nexus/Service Now) and our whistleblowing application (Navex). Given the direct support employees receive from their managers and PX Consultants, this role is considered a Center of Excellence and will act as a point of escalation, handling an average of 10 to 12 tickets per month. As we implement more line manager training, the volume of tickets may increase.
To succeed in this role, you must demonstrate strong attention to detail, exceptional interpersonal and negotiation skills, and the ability to counsel effectively. You should excel at multitasking, managing pressure, and maintaining the highest level of integrity. The ideal candidate will be a creative problem-solver, adaptable to changing business needs, and recognized as a trusted advisor with in-depth knowledge of HR policies and procedures.

