About the job
Location: Pune
About the Team:
As the Engineering Manager for the Customer Product Development (CPD) team at Rubrik, your leadership will be pivotal in guiding multiple Software Engineering teams to ensure long-term stability and exceptional customer satisfaction.
At Rubrik, our Engineering Managers are not only skilled engineers but also passionate leaders dedicated to fostering strong teams. Your role will be integral in enhancing product quality and maintaining stability while executing on our Product roadmap. You will advocate for our customers, nurturing a culture of customer-centricity, and collaborate with various stakeholders including Product Management, Support, and other engineering teams to elevate the standard of Rubrik products.
This role requires a dynamic leader who embodies empathy and engagement while upholding quality. You will be tasked with structuring priorities that deliver the maximum impact to our customers.
About the Role:
In this managerial position, your responsibilities will include:
- Building and bootstrapping teams by effectively recruiting talented engineers.
- Leading by example with both technical and operational involvement.
- Creating a high-performing team environment that fosters excellence in a fast-paced setting.
- Engaging with customers and the support organization to resolve issues and clarify impacts.
- Collaborating with Product Managers and stakeholders to plan roadmaps and oversee feature delivery from start to finish.
- Promoting a culture of continuous improvement through metrics-driven strategies, focusing on reducing MTTR and Customer Found Defects (CFDs).
- Partnering with engineering leaders to drive strategic initiatives that enhance operational efficiency.

