About the job
About the Role:
Freshworks is on the lookout for a seasoned Engineering Manager to spearhead a dynamic team of engineers dedicated to developing and scaling our innovative products. As a pivotal technical leader, you will be responsible for shaping the engineering vision and ensuring that your team adheres to the highest technical standards. Your role will involve mentoring and nurturing our talented engineers, guiding them to harness their collective capabilities effectively to achieve both organizational objectives and individual career aspirations. A proven history as an individual contributor, coupled with experience in leading an engineering team, is essential for this position.
Responsibilities:
- Establish and uphold the development practices and standards for your team.
- Lead the technical architecture, drive engineering design, and make crucial decisions.
- Prioritize and deliver the feature roadmap while addressing technical debt.
- Collaborate effectively with a cross-functional team of product managers, designers, developers, and QA professionals.
- Communicate the team’s progress and foster a positive perception of the team.
- Partner with the Support team to monitor and resolve technical issues from inception to resolution.
- Work with Talent Acquisition to attract, screen, and recruit top talent for your team.
- Continuously enhance team productivity by identifying improvements in technology, processes, and delivery methods.
- Foster team morale, resolve conflicts promptly, and support team members during critical situations.
- Champion the careers of your team members by providing regular feedback and representing them during annual reviews.

