About the job
About the Role:
Freshworks is on the lookout for a seasoned Engineering Manager to spearhead a dynamic team of Engineers dedicated to developing and scaling our innovative products. As a pivotal technical leader, you will shape the engineering vision and uphold the technical standards that empower your team. Your role will involve mentoring and nurturing our emerging talents, ensuring their collective efforts align with both organizational objectives and personal career aspirations. A proven track record as an individual contributor, combined with experience in managing an engineering team, is essential for this role.
Responsibilities:
- Establish and uphold the development practices and standards for your team.
- Lead the technical architecture, drive engineering design, and make crucial decisions.
- Assess, prioritize, and deliver the feature roadmap while addressing technical debt.
- Collaborate effectively with cross-functional teams, including product managers, designers, developers, and QA.
- Communicate the team’s progress and foster a positive perception of the team.
- Work closely with the Support team to monitor, triage, and resolve technical issues.
- Partner with Talent Acquisition to attract, screen, and recruit top talent for your team.
- Continuously enhance team productivity through strategic investments in technology, processes, and continuous delivery.
- Foster team morale, assist in overcoming obstacles, and make timely decisions.
- Guide the careers of your team members, provide regular feedback, and advocate for your performers during annual reviews.

