About the job
Location: Poland (remote)
OTE (50/50): 40,000 - 60,000 PLN on B2B or equivalent on employment contract.
Tidio is a leading customer service platform that seamlessly integrates AI with human interaction, empowering businesses to scale while maintaining trust and a personal touch. Our mission is to assist entrepreneurs in enhancing customer service efficiency without compromising on helpfulness.
Joining Tidio means making a difference for thousands of companies and millions of users. As a part of our team, you will also experience personal growth!
Here are some highlights about us:
We are recognized as one of the world's top AI customer service solutions, aiming to secure the #1 position.
We proudly rank among the Top 50 AI and Customer Service Products in G2’s Best Software Awards 2024.
Our product boasts a stellar rating of 4.7/5 on both Shopify and G2.
Our ML team was among the pioneers to launch an AI agent (Lyro) for customer service!
Each month, our widget reaches 350 million unique users, representing 4% of the global population.
Currently, we have a talented team of over 150 individuals.
As an Enterprise Go-To-Market Strategist, you will:
Pursue and secure large-scale enterprise deals (over $100k ACV) across various industries.
Conduct consultative discovery to understand enterprise challenges, identify pain points, and define strategic opportunities for AI-driven solutions.
Collaborate with product and engineering teams to translate business challenges into actionable AI use cases.
Develop enterprise business cases by quantifying ROI, efficiency gains, and other measurable benefits to advocate for AI adoption.
Define and manage Proofs of Concept (PoCs) that demonstrate the value of our solutions.

