About the job
Who We Are:
Bandwidth is a globally recognized software company dedicated to empowering enterprises with outstanding communication solutions, including voice, messaging, and emergency services. Reaching over 65 countries and comprising more than 90 percent of the global economy, we stand out as the sole provider of a fully owned communications cloud that offers advanced automation, AI integrations, global scalability, and top-notch human support. Trusted by Global 2000 companies, hyperscalers, and SaaS innovators, Bandwidth is your partner for mission-critical communications!
At Bandwidth, your individuality shines as part of the BAND. We celebrate diversity and inspire our BANDmates to express their authentic selves. Join us with #jointheband!
What We Are Looking For:
We are in search of an Enterprise Systems Administrator to take ownership of the Sigma, dbt, and Snowflake platforms. This role is crucial for ensuring reliable access, governance, and superior performance for our analytics teams and business users. Your responsibilities will include managing user provisioning and access controls, maintaining workspace organization and content governance, monitoring platform usage and costs, and supporting operational workflows that facilitate self-service analytics and AI-driven experiences. Collaborating with Analytics Engineers and stakeholders, you will implement administration standards, troubleshoot issues, and ensure the health of our analytics stack.
What You'll Do:
- Administer Sigma: Manage workspaces, folders, and content organization; enforce access controls and permissions; maintain content standards and documentation; monitor usage patterns and drive adoption initiatives.
- Administer Snowflake (analytics-facing): Manage role-based access controls (RBAC) for analytics consumers; process access requests according to established workflows; maintain role hierarchies and privilege grants; monitor warehouse usage and implement cost controls.
- Oversee user lifecycle: Handle onboarding/offboarding requests; provision and deprovision access across Sigma, Snowflake, and dbt Cloud; maintain user directories and group memberships; ensure compliance with access governance policies.
- Support dbt operations: Manage dbt Cloud environments, jobs, and permissions; coordinate deployment workflows; maintain service account credentials; support CI/CD pipeline operations and troubleshooting.
- Monitor platform health: Track system performance metrics, usage patterns, and cost trends; identify anomalies and optimization opportunities; escalate technical issues; maintain operational dashboards.
- Ensure governance standards: Collaborate with teams to implement best practices and maintain compliance across platforms.

