About the job
ISTA Personnel Solutions is a vibrant and rapidly expanding Business Process Outsourcing (BPO) firm that serves as a dedicated extension of our clients' operations. Unlike traditional recruitment agencies, we pride ourselves on delivering exceptional service with precision, efficiency, and a personal touch.
We are in search of a talented Executive Assistant to provide top-tier support to a U.S.-based client in the beauty and hair sector, specifically focusing on the styling and sales of premium wigs. This completely remote, full-time position is tailored for an individual who is highly organized, adept at establishing structure, managing workflows, and facilitating seamless operational processes.
PLEASE NOTE:
- Working Hours: Monday – Friday | 9:00 AM – 6:00 PM EST (3:00 PM – 12:00 AM South African time, subject to U.S. daylight savings).
- Public Holidays: Availability is required on both South African and U.S. public holidays, with compensation for South African holidays in accordance with the BCEA.
- Internet Requirements: A fixed fiber connection with a minimum speed of 25 Mbps for both upload and download is mandatory, supporting a wired Ethernet connection.
- Power Backup: A reliable backup solution (e.g., UPS, generator) is necessary to manage load shedding or outages.
- Work Environment: Fully remote.
Key Responsibilities:
- Establish and oversee a comprehensive tracking system for wigs navigating multiple third-party production stages, minimizing delays.
- Collaborate with vendors and stakeholders to monitor progress and provide timely updates on item statuses.
- Work closely with executives to manage priorities, tasks, and workflows effectively.
- Participate in meetings, take clear and precise notes, and follow up on actionable items.
- Maintain and update project management tools (e.g., Monday.com, Asana – advantageous).
- Assist with general administrative coordination and daily operational support.
- Ensure timely tracking, follow-up, and completion of tasks and projects.
- Communicate professionally with both internal and external stakeholders.
- Anticipate needs, prioritize tasks independently, and establish an efficient workflow in a remote setting.

