About the job
Join Our Mission to Revolutionize Healthcare Access
At Assort Health, we are dedicated to making exceptional healthcare accessible at any time and from anywhere. Our vision is to create a healthcare experience that feels effortless and interconnected—where quick answers, clear communication, and seamless access to care are the norms. We are building an innovative foundation for how patients and providers interact, powered by advanced AI that adapts to the complex nuances of healthcare and the unique needs of each provider.
As the most comprehensive patient experience platform driven by specialty-specific agentic AI, Assort Health's omnichannel AI agents work seamlessly with EHR/PMS systems and intricate provider preferences. We effectively eliminate long hold times and inefficiencies, ensuring patients receive timely care.
Since our launch in 2023, we have successfully managed over 100 million patient interactions, reducing average hold times from 11 minutes to just 1 minute. Our platform now supports calls for thousands of healthcare providers with remarkable 98%+ resolution rates and 99% scheduling accuracy. We take pride in achieving an average patient satisfaction score of 4.5 out of 5 across 52,000 reviews, and our revenue has experienced an impressive 20x growth by 2025. As we continue to scale rapidly, we are expanding our reach across the healthcare industry.
About the Executive Assistant Role
We are seeking a proactive Executive Assistant to work closely with our Co-CEO, Jon, serving as the operational backbone of his daily activities, communications, and execution of tasks. This position is not your typical EA role; it is a high-trust position at the heart of a dynamic startup environment where your contributions will significantly impact our operations.
Your success in this role will enable Jon to concentrate on high-leverage tasks without the concern of details falling through the cracks. You will be responsible for managing his calendar, inbox, travel arrangements, meeting preparations, and stakeholder coordination with precision and excellent judgement.
This role is perfect for individuals who thrive in fast-paced settings—whether in a high-growth startup, venture capital firm, or supporting an executive with a busy, multi-stakeholder schedule. We welcome seasoned Executive Assistants as well as those aspiring to grow into broader operational roles or a Chief of Staff position.
Success Metrics
Jon values the following traits in his working style:
Honesty and Transparency — share observations and highlight areas for improvement.
Speed and Follow-Through — ensure tasks are completed promptly with clear reasoning.
Clear and Concise Communication — articulate information effectively.
Full Ownership — take responsibility for your tasks and outcomes.

