Founded in 1971 in Somerset, England, Mulberry is a celebrated British lifestyle brand renowned for its commitment to quality, craftsmanship, and innovative design. With a rich heritage spanning over five decades, we capture the essence of the Mulberry Spirit in every creation.
Sustainability has been at the core of our mission since our inception. Achieving B Corp Certification in 2024 reflects our dedication to a purpose-driven approach, enhancing our positive impact on both people and the planet.
While we have evolved into a global brand, our foundational values remain unwavering. We pride ourselves on our honest, dynamic, and community-oriented team.
If you resonate with these values, we invite you to join our dynamic team.
At Mulberry, Sales Assistants are referred to as 'Experience Experts'. Your primary role will be to create unforgettable experiences for our customers. By applying your product knowledge and storytelling abilities, you will personalize each interaction and foster lasting relationships. You should be eager to learn and grow, striving to become an expert in your field and enthusiastically participating in our 'Back to the Mulberry Spirit' strategy.
What we require from you:
Customer Focus:
- Create a welcoming and enjoyable environment for customers and your team.
- Deliver an engaging and memorable customer experience in-store.
- Develop and maintain key customer relationships using in-store CRM tools.
- Be culturally aware; understand how Mulberry connects to life and art, and use this knowledge to inspire our customers.
Performance Driven:
- Show curiosity about the business and share innovative ideas.
- Exhibit a competitive spirit and a strong desire to succeed.
- Uphold operational excellence in your role.