Founded in 1971, Mulberry has its roots in the picturesque Somerset, England. With over fifty years of rich history, Mulberry stands as a distinguished British lifestyle brand, celebrated globally for its exceptional quality and innovative design that embodies the essence of the Mulberry Spirit.
Our commitment to sustainability has been integral to our mission since the brand's inception. In recognition of our conscientious approach, we proudly achieved B Corp Certification in 2024.
As a global brand, we remain steadfast in our values; dedicated to enhancing our positive impact on people and the planet. Our team embodies honesty, dynamism, and a strong sense of community.
If you resonate with these values, we invite you to become a part of our vibrant team.
At Mulberry, our Sales Assistants are referred to as 'Experience Experts'. Your role is to craft unforgettable experiences for our customers. You will utilize your creativity, product knowledge, and storytelling skills to tailor each interaction, fostering enduring relationships with our clientele. Embrace the opportunity for personal growth and strive to become an expert in your field while contributing to our 'Back to the Mulberry Spirit' initiative.
What We Expect from You:
Customer-Centric Approach:
- Create an inviting and enjoyable atmosphere for both customers and team members.
- Commit to delivering a vibrant, engaging, and memorable shopping experience.
- Cultivate and sustain vital customer relationships through in-store CRM tools.
- Stay culturally attuned; understand Mulberry's connection to the world of art and life, using this knowledge to captivate our customers.
Performance-Driven Mindset:
- Exhibit curiosity about the business and willingly share innovative ideas.
- Possess a competitive spirit and an unyielding drive for success.
- Deliver operational excellence through meticulous attention to detail.