About the job
Join Donor Network West, where our mission is to save and enhance lives through the noble act of organ and tissue donation for transplantation and research.
We seek individuals who embody our core values of passion, excellence, equity, inclusion, and building meaningful relationships. At Donor Network West, we celebrate diverse perspectives and promote a collaborative and service-oriented environment.
GENERAL JOB FUNCTION
The Family Resource Coordinator plays a vital role in partnering with donor hospital staff, physicians, and our team to facilitate discussions around organ donation and oversee the authorization process. This position is primarily responsible for initiating conversations about organ and tissue donation, as well as notifying the Notifying Party regarding donor designation. The Family Resource Coordinator promptly responds to donor referrals, assessing the needs of families as requested by hospitals, families, or resource/transplant coordinators. This role demands compassionate communication and empathy towards both donor families and potential transplant recipients. The ideal candidate will possess strong interpersonal skills, enabling effective conflict resolution and support for families in crisis, as well as collaborating efficiently with medical professionals. This position requires excellent conflict management abilities, along with strong written and verbal communication skills, and the capacity to work independently while being accountable to team objectives.