About the job
WHAT YOU WILL DO
As a Fashion Sales Advisor at H&M, you will be instrumental in crafting an outstanding customer journey. You will warmly welcome customers, assist them throughout the store, and help them discover the perfect products while showcasing our latest collections. By aligning with our core values, you will not only advance your own success but also contribute significantly to the overall success of our brand.
Your responsibilities include:
→ Sharing your fashion expertise and product insights to empower customers in making informed choices.
→ Collaborating with your team to provide exceptional service at every stage of the customer experience.
→ Maintaining a well-stocked, organized, and inviting sales floor and backroom.
→ Assisting with store opening and closing procedures.
→ Positively representing yourself and the H&M brand in all customer interactions.
WHO YOU WILL WORK WITH
Our stores are the heartbeat of H&M, where customers engage with our brand directly. As part of the energetic Store Team, every role—from Sales Advisors to Department Managers, Store Managers, Visual Merchandisers, and more—plays a crucial part in fostering an inspiring and welcoming atmosphere. You will also collaborate with the broader Area Team, sharing insights and driving collective success. Together with your colleagues, you will help customers feel confident and express their unique style through the latest trends and classic pieces. By nurturing meaningful connections with customers, we make fashion accessible and sustainable for everyone.
WHO YOU ARE
We seek individuals who possess:
→ Experience in customer service within the fashion, retail, or related sectors.
And who are:
→ Passionate about fashion and committed to delivering an exceptional in-store experience while promoting our products and driving sales.
→ Thriving in collaborative and dynamic work environments.
→ Communicative, creative, and eager to engage with store technology, with a strong desire to learn and grow.
→ Flexible and proactive in their approach to tasks.
WHO WE ARE
H&M Group is a global leader in fashion, encompassing strong brands and innovative ventures. Our mission is to demonstrate that exceptional design, affordability, and sustainability can coexist. We aim to liberate fashion for all, placing our customers at the center of every decision we make.
Our diverse team is made up of thousands of passionate and talented individuals united by our shared culture and values. Together, we strive to leverage our influence, scale, and expertise to drive the fashion industry towards a more inclusive and sustainable future.
WHY YOU WILL LOVE WORKING HERE
At H&M Group, we pride ourselves on being a vibrant and inclusive company. We offer our employees attractive benefits and extensive opportunities for professional development across the globe.