About the job

As a premier manufacturer of transit buses in the United States, GILLIG is at the forefront of promoting environmentally sustainable transportation solutions. We are committed to the transition towards zero-emission vehicles and have established a strong reputation for quality, reliability, and outstanding service. Our buses are meticulously designed and assembled in Livermore, CA.
Why Join GILLIG?
- Leader in eco-friendly mobility solutions, including battery electric, hybrid electric, near-zero CNG, and clean diesel transit buses.
- Cultivates an inclusive, family-oriented corporate culture.
- Enjoy stability and growth with an esteemed Bay Area company with over 132 years of success.
- Flexible work schedules based on project needs.
- Attractive compensation package, including company-paid medical premiums, a generous retirement plan, and comprehensive benefits.
About the Position
We are seeking enthusiastic, customer-oriented professionals to travel to client sites and conduct Post-Delivery Inspections on newly delivered buses. Your role will involve producing detailed reports to address bus concerns and submitting these promptly to the Field Service Manager for corrective actions. While your primary focus will be supporting clients in New York State, occasional travel outside the region may be required.
As a Field Service Representative, you will report directly to the Regional Manager of Field Services. A strong customer service mindset and a passion for problem-solving are essential, along with a willingness to learn new diagnostic technologies. Ideally, candidates will possess a solid understanding of commercial vehicles, particularly transit buses.
Key Responsibilities
- Travel to customer locations primarily within New York State, with potential travel across the United States.
- Collaborate with customers to inspect and resolve issues with new buses post-delivery.
- Engage with clients to understand their concerns regarding buses in service and facilitate investigations into root causes.

