About the job
We are seeking a dedicated and experienced individual to join our team as a Field Supervisor within the Domestic Violence Services (DVS) division. Applicants must be permanent in the Supervisor II (Social Work) Civil Service title. This provisional appointment requires candidates to take and pass the Supervisor II (Social Work) exam when available to maintain their position.
DVS is committed to providing a comprehensive array of immediate and long-term support for survivors of domestic violence and their families. As the overseer of the largest domestic shelter system in the country, DVS ensures safety and services for this vulnerable population. Our network includes over 55 emergency domestic violence shelters that offer temporary housing and supportive services to more than 17,500 victims and their children annually. DVS also funds the 24-hour domestic violence hotline.
In addition to managing the No Violence Again (NOVA) program at the DHS intake center, DVS operates the Domestic Violence Liaison Unit, providing counseling and intervention services at Job Centers. We collaborate with community-based organizations to deliver counseling, legal services, financial development, and job readiness programs for survivors. DVS also leads the Teen Relationship Abuse Prevention Program (RAPP), a nationally recognized primary prevention effort.
As a Field Supervisor, you will work under the guidance of the Special Services Director, exercising significant independent judgment and decision-making. Your responsibilities will include:
- Supervising staff who provide essential services to domestic violence shelter residents, including developing engagement plans and offering case management services.
- Monitoring client service provision through regular case audits, ensuring compliance with engagement and employment requirements.
- Collaborating with the Special Services Director to develop effective procedures and control systems for case management.
- Preparing cases for Fair Hearings, conducting research, gathering evidence, and ensuring follow-up on decisions.
- Reviewing reports to ensure accurate and consistent information reporting across all units.
- Identifying operational problem areas and recommending corrective actions to enhance service delivery.
- Consulting with unit supervisors on emergencies or unique issues that arise.
Hours: 9:00 AM - 5:00 PM (Flexible)

